It is well known that people with learning disabilities face health inequalities and inequitable access to health services. Health liaison nurses (HLN), who are based in the community, work with other professionals to ensure the health needs of people with learning disabilities are met in both primary and secondary care. This article reports a small service improvement pilot project, M.E. time, where an HLN worked with a patient with learning disabilities and physical health problems, her family, and a range of other professionals, to address her emotional and mental health needs while in hospital. The article describes how using digital technology helped reduce the patient’s feelings of isolation, and offered her a way of having ‘meaningful engagement’ with ward staff and her environment. The patient, Karen, her family and staff involved have given consent for the authors to share the work.