Clinical

using direct observation to assess satisfaction

<p>Good practice in meeting service users’ needs and wishes is acknowledged as being central to all services (NHS Executive 1998). In 2001, the Department of Health introduced person-centred planning as a government policy and this has been one of the key initiatives in the successful implementation of Valuing People (Department of Health (DH) 2001, Adams et al 2006). Person-centred planning is an approach intended for organising support and assistance for people with learning disabilities, and reflects the unique circumstances of the individual (Mansell and Beadle-Brown 2003). As a result, there is now an increased awareness of the need to consider individuals’ own perceptions of their life and quality of life.</p>

Jobs