Why you should read this article:

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To enhance your awareness of the issues that involuntary migrants commonly experience during the resettlement process

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To recognise the potential benefits of applying Peplau’s theory of interpersonal relations to support and empower involuntary migrants

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To understand the improvements to migrant support services that could be made

Background For many people, known as involuntary migrants, emigration is a last resort to escape armed conflict and persecution. Emigration may have positive outcomes for these people, but they may also experience several associated stressors that can have a negative effect on the resettlement process, particularly where there are significant lifestyle and cultural differences.

Aim To explore the issues affecting involuntary African migrants during their resettlement process in Western Australia and how Peplau’s theory of interpersonal relations could be used to inform how migrant support services could be improved to empower and support migrants.

Method An exploratory, qualitative research design was used. In-depth interviews were conducted with 30 involuntary migrants and five migrant support service providers. Thematic content analysis was used to identify themes from the data.

Findings Eight themes emerged from the data: reasons for migration; multiple losses; isolation and loneliness; employment issues; financial constraints; racial discrimination; migrants’ needs; and migrant support services.

Conclusion Migrant support services were often not easily accessible, culturally appropriate or sufficient for involuntary migrants. Peplau’s theory could be used to guide and empower migrants as they use support services and navigate the resettlement process.